How Can We Help You?

If you’re having an issue with, or have a question about, your order please email us: customerservice@bimart.com
Customer Service Center Hours: Monday–Friday, 8am–5pm

Our Customer Service Center staff will be happy to assist you with any questions. Please have your order number, membership number, and any pertinent information (Item name, manufacturer, model #, etc) available when you email.

Some Frequently Asked Questions (and answers!)

You may have some other questions. Here are some of the most common ones we get at Bi-Mart. And, if you still have questions after reading this, contact us anytime. We’re happy to help.

Can I have my purchase delivered?
Right now, we only have pick up in store. Your purchase can be picked up at any Bi-Mart store.
What about sales tax?
Sales tax is applied based on the state or locale where you are picking up your order.